Registration and Account Help

Registration Help

If you are having trouble registering online and need additional assistance, you may contact our registration team at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will do our best to respond to emails Monday-Friday between the hours of 9:00 AM and 5:00 PM Eastern Standard Time.

Please see our registration and account help tutorials to the right prior to reaching out to our support team.

Account Help and Tutorials

Athletes can view any upcoming or past RF Events races they have registered for through haku (our online registration platform). To access your account, please click HERE and input the email address and password used at the time of registration. Once logged-in, you can view your upcoming events, purchased products, add on additional products, change your race distance, transfer your race registration, and manage or view race teams.

You can also view our step-by-step account help tutorials below.

• Check Your Registration Status
• View Your Purchased Products
• Add a Product to Your Registration
• Change Your Race Distance
• Transfer Your Registration